What is the Agent Management module?
The Agent Management module is designed to efficiently manage all agents associated with your system. To ensure proper organization and tracking, the module is divided into five…
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4 expert answersWhat is an Agent Class, and why is it important?
An Agent Class is a way to group agents based on their performance and activity. Not all agents work the same—some generate many bookings, some a few, and some may not generate…
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Steps to Add a New Agent Create Agent Class First, you need to define agent categories according to your requirements, such as High Performer Agents, Low Performer Agents, and…
Read the complete answerWhat's the next process after adding an Agent
Next Process After Adding an Agent Once an agent has been successfully added, the next important step is to generate and share the agent's login credentials. The agent will not be…
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