Can I reschedule my existing Flight booking?
Yes you can reschedule, In order to reschedule the flight booking you must share the exiting booking details and reschedule information like Date, Time, Flight name and Flight…
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10 expert answersCan I reschedule my existing Flight booking?
Yes you can reschedule, In order to reschedule the flight booking you must share the exiting booking details and reschedule information like Date, Time, Flight name and Flight…
Read the complete answerHow to change the passenger name in existing flight booking?
In order to change the name of the passenger in the existing flight booking, you must share the existing booking details and Incorrect name and Correct name of the passenger over…
Read the complete answerWhen customer booking ticket there was an airline remark "on all indigo code shared flight, free meal will be included webb" but the free meal wasn't provided in the flight why ?
As the airline remark shown free meal is available in code sharing flights and this booking is not the code sharing flight due to which meal was not available for this. ⇒Code…
Read the complete answerWhy is Distributor cannot approve Top Up Request of his Agents?
The distributor hasn't sufficient funds in his wallet to accept the top up of the agent, kindly top up the distributor wallet in order to approve the top up request of the agent.…
Read the complete answerDo I get support for ticketing and cancellation ?
Yes, our Support Team will be available for your support.
Read the complete answerWhat about training of newly developed portal ?
After delivery of the project SRDV will run a training session with you and train you how to use / control the portal. This training session is dedicated person to person.
Read the complete answerDo I have to pay for support ?
No, there is no need to pay any additional amount. Support is included in your AMC.
Read the complete answerDo I need technical knowledge to run online travel portal ?
No, you don't need to be technical to launch travel website with SRDV. We provide prebuilt design themes, where you can choose.
Read the complete answerHow your support system works ?
We have dedicated teams for technical, White label, API environment and ticketing supports. We have three level escalation system to monitor every support related queries.
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