How do I log in to the admin panel?
To access the admin panel, our team emailed you the admin credentials at the time of “Project is Ready to Go Live” to your registered email ID. The email contains the Admin…
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Admin Login Page + Dashboard Overview Frequently Asked Questions
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16 expert answersWhat important information is available on the top-right corner of the dashboard?
On the top-right corner, you will find a dropdown menu under your Project Name, which includes the following options: DSA ID: ****** DSA Name: abc Clear Cache & Cookies Change…
Read the complete answerWhy is the DSA ID important?
Your DSA ID is a unique identifier for your account. It is required for future communication with the technical or support team. Whenever you report an issue or request support,…
Read the complete answerHow do I change my admin password or PIN?
Using the Change Password and Change PIN options in the top-right dropdown, you can reset your admin password or PIN at any time for security purposes.
Read the complete answerWhat does “Clear Cache & Cookies” do?
This option refreshes your browser data to ensure that the latest updates or changes in the dashboard are displayed correctly. ⇒ Use it if you notice any display issues or…
Read the complete answerHow do I log out from the dashboard?
Click the Logout option in the top-right dropdown menu to safely exit your admin panel session.
Read the complete answerWhat is the Cash Balance in the dashboard header?
The Cash Balance shows your current DSA account balance. You can view your balance by clicking the eye icon. You can also hide your balance by toggling the same eye icon for…
Read the complete answerWhat does the Plus (+) icon do?
Clicking the Plus (+) icon takes you to the Top-Up Request page, where you can: Upload a screenshot of your DSA balance Provide additional information for your top-up request This…
Read the complete answerWhat is the Bell icon for?
The Bell icon is used for notifications. You will see alerts related to bookings, top-up approvals, updates, or other important admin actions. Click the bell to view all recent…
Read the complete answerWhat is the first moving pop-up on the right side of the dashboard?
The first pop-up displays the support email: support@srdvtechnologies.com This email is handled by the Support Team. You can send all immediate concerns here, such as: DSA Top-Up…
Read the complete answerWhat is the second moving pop-up on the right side of the dashboard?
The second pop-up displays the technical email: tech@srdvtechnologies.com This email is handled by the Technical Team. Use this for all technical queries, such as: Website…
Read the complete answerWhat is the “Today’s Status” section in the dashboard?
The “Today’s Status” section is located at the top-middle part of the dashboard. It provides a quick overview of important information about your account, including: Current…
Read the complete answerWhat are the B2C & B2B booking counts in the dashboard?
In the middle section of the dashboard, you will see a summary of today’s booking activity for both B2C (Business to Customer) and B2B (Business to Business) modules. This…
Read the complete answerWhat is the Quick Links section in the dashboard, and how does it help me?
The Quick Links section is located in the middle-lower part of the dashboard. It provides direct access to the modules and services available in your account, allowing you to…
Read the complete answerWhat is the “Pending Works” section in the dashboard, and how does it help me?
The “Pending Works” section is located in the dashboard and provides a quick overview of tasks that require your attention. This includes actions such as processing refunds…
Read the complete answerWhat is the Sidebar Search in the admin dashboard, and how can it help me?
At the top of the left sidebar, you will find your DSA name along with a search box. This powerful Sidebar Search allows you to instantly locate any module or sub-module in the…
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