The “Pending Works” section is located in the dashboard and provides a quick overview of tasks that require your attention. This includes actions such as processing refunds for agents or customers based on the services available in your account.
Key features of Pending Works:
-
Refund Counts:
⇒ Displays the number of pending refunds for agents or customers.
⇒ Helps you identify and process refunds efficiently.
-
Service-Specific Tasks:
⇒ The counts are shown according to the services enabled in your account. For example, if you offer B2C bookings, B2B bookings, or other services, the pending work related to each service will be displayed separately.
-
Immediate Action:
⇒ Allows you to take quick action without navigating through multiple menus.
⇒ Ensures that pending tasks are addressed promptly, improving customer satisfaction.
