FAQ

Step-by-Step Guide to Book a Hotel Room

1. Open the B2B Portal
   Login to B2B travel portal(Reference: https://www.srdvtechnologies.com/faq/travel-portals/b2b-agent-login).

2. Enter Your Stay Details

   • Destination (City Name)

   • Check-in Date

   • Check-out Date

   • Number of Guests & Rooms (e.g., 2 adults, 1 room)

   • Apply filters (optional) — Star Rating and Nationality.

3. Search Hotels
   Click Search Hotels to see available accommodations.

4. Select Hotel

   • View hotel options, prices, photos, amenities.

   • You can apply filter (e.g., Filter By Price,  Filter By Hotel Name, Filter By Hotel Address, Search By Area, Hotel Star Rating, etc.)

   • Select the hotel that meets your needs and budget

5. Choose Room Type

   • Select room category (e.g., Standard, Deluxe, Suite)

   • View hotel address, Map, cancellation policy, room detail and fare breakup.

   • Check Inclusions (Breakfast, Free Wi-Fi, Free Cancellation, etc.)

   • Click on Select room.

6. Enter Guest Details

   • Select title

   • Enter First and Last Name (of the guest who will check in)

   • Contact Details (Mobile number, Email)

7. Review Booking
   Confirm hotel name, room type, dates, guest details, total amount, and cancellation policy.

8. Make Payment

   • Choose payment option and make payment.

9. Receive Booking Confirmation

   • You’ll get a confirmation voucher via email/SMS

   • Save or print this voucher — it’s needed at hotel check-in

10. Check-in at Hotel

• Carry a valid ID proof (Aadhaar, Passport, etc.)

• Present the booking confirmation at the front desk