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FAQ

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Why am I getting an error "Please, enter valid PAN number" in the hotel booking response?

If you get "IsPANMandatory:true" in the previous API(BlockRoom) response then you must pass guest PAN details for all passengers.

This error usually appears when the hotel supplier requires a PAN number before confirming the reservation.

Common Reasons

  1. Supplier Requirement

    • Some hotel APIs or Hotelier mandate PAN details for certain hotels or room type.

  2. High-Value Bookings

    • For bookings above a certain amount, PAN is required as per compliance norms.

  3. Missing PAN Field in Passenger Details

    • The booking request may not be sending the PAN value properly in the API payload.

How to Fix It

- Pass a valid PAN number in the traveller/guest details section.
- Ensure PAN is mapped correctly in your booking form and API request.