This error occurs when the system is unable to retrieve the confirmed fare details required for ticket issuance during the TicketLCC API process.
In most cases, it happens due to an incorrect or incomplete booking flow or expired fare/session data.
Common Reasons for This Issue
-
FareQuote API Was Not Hit Properly
Before booking and ticketing, you must call the FareQuote API to lock and validate the latest fare. -
Mismatch in ResultIndex or Fare Details
If the ResultIndex used in Booking/TicketLCC does not match the FareQuote response, fare data cannot be found. -
TraceID Session Expired
If ticketing is attempted after a delay, the TraceID session may expire and fare details become unavailable.
Recommendation
To resolve this issue, please ensure you follow the correct flow without delay:
-
Search API
-
FareQuote API (Mandatory)
-
TicketLCC API
⇒ Also, always use the latest TraceID and ResultIndex from the current session.
