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FAQ

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What is a Request Fare and how does it work?

A Request Fare is a special type of fare where the booking does not get confirmed instantly. Instead, when you book using a Request Fare through the API, the booking goes into a pending state.

  • Once the booking is in pending, our team manually processes it.

  • The PNR and booking details are generated and sent within 30 minutes.

  • To keep track of the status, clients can use the Callback API.

    • The client needs to create a callback endpoint on their system (e.g., in their admin panel).

    • Our server will send a callback response to that endpoint once the booking status is updated, ensuring that the client’s system is always in sync.

Note: Sometimes, due to airline exceptions, even other live fare types may temporarily move to a pending state.