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FAQ

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Why am I getting the error “Duplicate Booking! Booking is already done for the same criteria, please contact the Administrator” in the Booking API response?

This error occurs when the system detects that a booking request has already been successfully processed for the same booking criteria(origin, Destination, date, passenger details etc..). It usually happens in the following scenarios:

  • A booking was already completed earlier with the same Search parameters / passenger details, and the same request is being sent again.

  • The first booking attempt was successful, but due to a null, delayed, or timeout response, the system still created the booking at the backend.

  • If the response was null or unclear, do not retry immediately—instead, contact the Administrator or support team to confirm whether the booking was created.