FAQ

To ensure that booking information or any other notifications are sent via email to the customer or agent, your portal must have Email SMTP integration configured. Without SMTP, the system cannot send automated emails. Online Travel Portal Development:

The process to enable email notifications is as follows:

1. Collect SMTP Details
   To integrate email functionality, you need the following SMTP details from your email provider:

   • SMTP Host – The server address used to send emails.

   • SMTP Port – The port number for sending emails (commonly 587 for TLS or 465 for SSL).

   • SMTP User ID – The username or email address used to authenticate the SMTP server.

   • SMTP Password – The password associated with the SMTP user.

   • Email From – The email address from which notifications will be sent.

   • Email Name – The name displayed as the sender of the email.

   • Protocol – The protocol used for sending emails (typically SMTP, TLS, or SSL).

2. Integrate SMTP into the Portal
   Once the SMTP details are provided, they will be configured within the portal. This integration ensures that all booking confirmations, registrations, and other notifications are sent automatically to the relevant customer or agent email address.

3. Email Functionality
   After successful integration, the portal will automatically send booking information emails for Flight, Hotel, Bus, or any other service booked through the system.

Summary:
SMTP integration is required to send automated emails. Once the email credentials and configuration are set up, the system will deliver booking information to customers or agents reliably.