Send Change Request / Cancellation Request

In case of send change request, you need to send appropriate remarks and change type of the request carefully if the remarks and change type does not match then the request might be rejected, and you need to send the request again. In below shared request and response you might find some tags for which you need to have clarity about, we are sharing the description of the necessary tags below to help you understand about the required tags clearly:


Request Type Variable Description:

1. "NotSet" in the case of NotSet, API Team Will do the best.
2. "NoShow" Mean Customer did not fly, in this case, some airport tax will be refunded (Totally depend on airline policy).
3. "Others" if you don't know flight NoShow or cancelled then send others.


Note: "Reissuance" only refund done by API and for Reissuance, you need to send an email

Service URL (REST) to be used:
SendChangeRequest
Send Change Request
Level Element Format Comments Mandatory
1 BookingID String IP address of the End User Mandatory
2 RequestType String Possible values can be -
NotSet = 0,
FullCancellation = 1,
PartialCancellation = 2,
Reissuance = 3 		Mandatory
3 TraceId String Unique identifier for identifying every unique search Mandatory
4 Remarks String Remarks Mandatory
5 EndUserIp String IP Address of the end Mandatory
6 ClientId String Client ID provided to the agency at registration Mandatory
7 UserName String Username provided to the agency at registration Mandatory
8 Password String Password provided to the agency at registration Mandatory
Send Change Response
Level Element Format Comments Mandatory
1 Error{} Object Error Mandatory
1.1 ErrorCode String ErrorCode Mandatory
1.2 ErrorMessage String Error Message Mandatory
2 ResponseStatus String Response Status Mandatory
3 TraceId String Trace Id Mandatory